At Kogoot Ltd, we are committed to the quality and reliability of our products.
Every purchase made from our store is covered by a 3-year limited warranty, starting from the date the item is delivered to your shipping address.
REPLACEMENT POLICY
If your product qualifies under warranty, we will take one of the following actions:
- Provide a brand new identical replacement product
- If the exact product is unavailable, we will offer an alternative product of equal value
- If replacement is not possible, we may repair the item or offer a suitable solution within a reasonable timeframe
YOUR RIGHTS ARE PROTECTED
Any replacement provided under this warranty carries the same rights as the original product, including eligibility for repair, replacement, or refund where applicable under our policy.
This does not affect your statutory rights under UK consumer protection laws.
WARRANTY CONDITIONS
This warranty does not cover:
- Damage caused by misuse, neglect, or improper handling
- Normal wear and tear
- Unauthorized modifications or repairs
- Damage caused by external accidents or force majeure events
CUSTOMER SUPPORT
We are here to help you with any warranty-related inquiries:
📍 Address: 2 Christchurch Cl, London N12 0PY, United Kingdom
📞 Phone: +44 7988 031642
📧 Email: contact@kogoot.co.uk
